State Farm® Insurance Agent Lisa Dobbs

"I had an issue with my title, an issue never seen or heard of. Tammy got on the phone and went over and beyond to get it fixed. Not to mention she pointed me in the right direction to get one of the best burgers in Atlanta, while she work her magic. Thank you once again Tammy"

"This agency switched my policy without my consent to another agency because I was told the person who spoke with me by phone did not like my personality or tone of voice and didn't want to deal with customer service issue from my account. The rep also told me during the time that she was swarmed with phone calls, the only one available, etc. after speaking to me for the 1st time. Seemed a little stressed, irritated, and uptight even hearing me. This was my 1st call to this office. Afterwards, I received a text from the same rep. In writing, I was even polite (in writing), seeking assistance with my account, in need of help. Very, very strange. During the whole time, I was polite, in need of help with my account. I spoke to a manager from that office and she apologized after stating "they" made a decision to transfer me. They? I believe these people did not want to be bothered with my needs as a customer and I feel like I was pushed to the side and wasn't taken serious on a professional level. I believe this was due to me contacting corporate, trying to get assistance with my account during the process. In all, I was transferred to a new agent. I haven't had any problem with my new agent and that's the way it should be. In all, I have never seen nothing like that before! I hope noone else goes through this as a consumer. Everyone deserves to be treated fairly, courteous, and professional. If this agency is representing the face of State Farm, by good ethics and standards, they need to work on maintaining a stress-free environment delivered back to customers as a whole, with a positive demeanor. Very, very unprofessional experience and a super strange experience!!!! This is my true, personal experience."

"I’ve been using the Lisa Dobbs Statefarm office for the past 6 years and never regretted it. They are always very responsive and looking to alert me of discounts I qualify for. Oh and if you stop by their office you’ll find the cutest Corgi to compliment the great service."

"10/13/2022: Last week I had a conversation with Ashley Espacio. She is very professional and helped me all the way till the end to choose the right plan with cost in place. She discussed initially with all details and gave all paper works to make my decision easier. I strongly recommend Lisa and Team to get a quote and get your savings check. Thanks Ashley and Lisa for your wonderful partnership ! I have been with Lisa State Farm for the last 5+ years. Her Team is very professional and caring. Very keen in addressing all queries on right time. Thanks Lisa for your wonderful service !"

"My experience with Ashley was very professional, friendly, and informative. She was very knowledgeable on rate structures and was able to bundle multiple policies and get me a very discounted rate. An excellent experience overall , and I would highly recommend doing business with Lisa Dobbs agency and Ashley specifically. Jim Rutherford (new client)"

"I worked with Stacy on renewing my renter's insurance, and she made the process as seamless as possible. She worked directly with me and my apartment complex to help my policy get easily approved. She was so kind and exceptionally helpful to me throughout the process!"

"I don't usually like writing reviews, it feels so far removed from the personal touch I have come to love about Lisa Dobbs State Farm, been a customer a very long time they have taken care of all my insurance needs for a long time. Yet, the reason for this very rare review is because of Stacy Shannon. Not only is she very good at the boring insurance stuff, but somehow always makes every interaction feel like we are hanging out, having for a cup of coffee or a great meal. And her sense of humor, is priceless. In the words of Tina she simply is the best. With that said, why are you still over here reading, grab your phone and give Stacy and Lisa a call."