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Customer Service Representative - State Farm Agent Team Member

Full Time in Atlanta, GA

Responsive recruiter
With over 33 years of State Farm Insurance Experience, Lisa Dobbs is an hard-working and engaged State Farm Agent looking to grow our excellent, hardworking team. Our team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
We’re looking for motivated self-starters with a sales or insurance background who care deeply about people and want to improve their lives with coverage to take care of what matters most.
Requirements We are looking for candidates who are enthusiastic to develop their skills and eager to share the value insurance and financial products play in helping people manage the risks of everyday life and realize their dreams.
· Property & Casualty License (must be able to obtain)
· Life & Health License (must be able to obtain)
· Dedication to Customer Service
· Ability to Effectively Relate to Customers
· Ability to Make Presentations to Potential Customers
· Excellent Communication Skills – Written, Verbal, and Auditory
· Self-Motivated
· Experience in Marketing
· Achievements in Mutually Agreed Upon Marketing Goals
Responsibilities We encourage each team member to bring their authentic skills and insights to work each day in helping our customers.
· Use customer-focused, needs-based review process to educate customers about insurance options.
· Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
· Maintain a strong work ethic with a total commitment to integrity and success each and every day.
· Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
· Actively participate in hands-on learning and coaching to become an industry expert.
What do we offer? We offer a variety of benefits to support our team, including
· Simple IRA
· Remote Flexible (1-2 Days After 6 Months In-Office)
· Salary & Commission Bonus
· Licensing Reimbursement After 3 Months
· Signing Bonus for Pre-Licensed Professionals
· Health Benefits
· Paid Time Off (Vacation and Personal/Sick Days)
· Growth Potential & Opportunity for Advancement within my Agency
Hours Monday-Friday 9:00 AM – 5:00 PM located in Atlanta, GA
Compensation $40,000-$50,000 Per Year
Our compensation expectations show a range of our salary plus commission system. With our profitable and thriving market and business model, team development, and intentional hiring process, we are confident that you will be successful in achieving high-earning compensation amounts.
How we elevate YOUR skills By joining the team at Lisa Dobbs’ State Farm Agency, not only will you acquire additional Insurance licensing, but you will also develop a mastery of sales and customer service to support your personal and professional goals. We use intentional goal setting and team building to establish successful habits for both your career and life.
About Lisa Dobbs’ Agency As a native Atlantan with over 33 years of State Farm Insurance experience, Lisa has truly been able to help people understand the risks of everyday life, to show how insurance can shield them from those risks, and to guide them on what options will fit their needs.
Lisa has built long standing relationships in our community and stays active in Buckhead and Vinings through my involvement with the Vinings Business Association, the Vinings Cumberland Rotary Club, the Atlanta Track Club, and as a mentor with La Amistad and the Bankhead Boys Association. She’s also a recruitment volunteer for Vanderbilt University. Lisa and her dog, Pearl, volunteer at Northside Hospital with Happy Tails Pet Therapy, and have sponsored the Vinings Downhill 5K - Run for the Kids for 20 + years. We hope to bring in a new member that is just as positive and enthusiastic about supporting and engaging with our local community.
Community Recognition
“I am so happy with Lisa Dobbs and her staff! They are so quick to respond and helpful in so many ways. Recently I was involved in a very minor parking lot accident and Chris was very helpful when I called in to discuss the incident. Stacy Shannon helped by checking in with me to make sure I was ok and helped me be able to login to the State Farm app and website. I am so appreciative of Chris and Stacy for their professionalism and assistance.”
“I have been using Lisa Dobbs and her team for all my insurance needs for well over 20 years. They always answer my calls right away and respond to any questions or concerns that I may have. Stacy and Angel have been very helpful in making me aware of good student discounts and driving programs and certificates that can lower my auto insurance rates. I appreciate the quick, accurate and friendly response that I always receive.”
“Lisa and the staff at her office are always so helpful and responsive. I also appreciate that I'm able to contact them conveniently through email. They gave us the best home/auto rate, and we have liked doing business with them.

If you are motivated to succeed and can see yourself in this role, please complete our application. We guarantee to connect with you within 48 hours on the next steps of the interview process.

Compensation $40,000.00 - $50,000.00 per year
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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